Account Manager (AWS Cloud & Data)
This role is at the heart of our mission to ensure client satisfaction and loyalty, by managing account relationships, spearheading business development efforts, and contributing to project success!
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About techX:
TechX is a trailblazer in the field of cloud computing and data analytics, specializing in empowering businesses within the banking, financial services, and enterprise sectors. Our flagship product, XData, redefines data analytics by providing advanced insights and innovative solutions that drive meaningful outcomes.
Overview:
We are seeking a dedicated and customer-oriented Account Manager (Consulting Sales) to join our dynamic team. This role is at the heart of our mission to ensure client satisfaction and loyalty, by managing account relationships, consulting sales and contributing to project success.
The ideal candidate will have a strong background in account management, consulting sales with a keen understanding of AWS/Data services/product and a collaborative spirit.
Key Responsibilities:
Account Management:
- Develop and nurture robust relationships with existing and qualified prospective customers, as well as vendor account teams.
- Gain a deep understanding of customer needs, preferences, and challenges, providing Consulting Sales tailored services and solutions.
Account Development:
- Actively seek out new opportunities for TechX’s array of services and products, focusing on driving revenue growth into your designated accounts.
- Identify and capitalize on upsell and cross-sell opportunities within AWS Services, Data Services, and XData, contributing to the company’s expansion.
Knowledge Achievement:
- Acquire comprehensive knowledge of TechX’s services, products, and project implementation methodology, including the strengths and weaknesses of our offerings.
- Become proficient in AWS services, policies, and campaigns.
- Utilize the AWS Partner Portal to create and update opportunities, as well as to submit funding requests.
Project Management:
- With the team support, draft contracts and review Statements of Work (SoW) to ensure clarity and alignment on project deliverables.
- Oversee the implementation plan, collaborating with the technical team to navigate and resolve any customer-induced obstacles, aiming for timely project completion.
- Oversee the collection of payments from your accounts, with support from the sales support team.
Collaboration:
- Encourage a culture of teamwork within the team and across various departments within TechX.
- Gather and relay customer feedback to internal teams, providing insights that could enhance the quality of TechX’s services and products.
- Coordinate with the Marketing & Partner teams to organize events, campaigns, and programs, facilitating effective market engagement.
Key Requirements:
- Proven experience in customer success, account management, or a related field, ideally within a tech, cloud or SaaS environment.
- Strong understanding of AWS services and the capability to navigate AWS Partner Portal.
- Excellent communication, negotiation, and project management skills.
- Ability to work collaboratively across teams and with partners to achieve business goals.
- A proactive approach to identifying and seizing business development opportunities.
Join Our Team
TechX offers a collaborative and innovative work environment, where you will have the opportunity to shape the success of our clients and contribute to our growth. If you are ready to make an impact and drive meaningful outcomes, we invite you to join us on this exciting journey.
- Locations
- Ho Chi Minh City
- Remote status
- Hybrid Remote
Ho Chi Minh City
Workplace & Culture
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About TechX Corporation
Our mission is simple yet profound: to empower our clients and their teams to thrive both professionally and personally. We believe in the convergence of life and work fulfillment through the transformative power of technology.
With our pioneering 3i philosophy, we chart the course for continuous innovation, driven by sound business instincts & daily interactions.
We specialize in three dynamic domains: Cloud Transformation, Customer Experience, and Advanced Data Analytics.
Our clients are the trailblazers, the forward-thinkers, the tech-savvy visionaries ready to embrace the future.
At TechX, we resonate with your aspirations, and we've made it our mission to not just find solutions but to wholeheartedly support you on your journey toward becoming a digitally empowered organization.
Welcome to TechX – Where Tomorrow Begins Today.
Account Manager (AWS Cloud & Data)
This role is at the heart of our mission to ensure client satisfaction and loyalty, by managing account relationships, spearheading business development efforts, and contributing to project success!
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